Clients
We have several clients who run unique e-commerce shops who are looking for reliable payment services and we would like to promote and build our brand to this market. Our low fees and ethical marketing are tied into a business model that is designed to appeal to our target market.
The geographical location of our prospective clients are across the UK and Europe predominantly but customers worldwide can apply to use our services according to our anti-money laundering policies.
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Target Market
Unique boutique e-commerce shops and Merchants who have an excellent trading history and Business Plans.
We will be targeting our potential customers by word of mouth and online advertising campaigns as well as optimizing traffic through to our website.






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Risk Management
Neptune Payments Solutions Ltd have consulted a team of specialists who possess years of experience in risk and payment industries. We conduct full and detailed due diligence and KYC checks on all account holders and customers, against negative databases. Other checks are performed i.e. BIN and IP/Country mismatches. We investigate any suspicious behaviour and suspend and close accounts.


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Outsourcing
The applicant firm does not have any plans to outsource any functions to third parties or other group entitities.









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Background

Neptune Payment Solutions has been working in Payment Provision Solutions, for the last 10 years helping to developing technology for our clients in the Travel and Entertainment Industry. Neptune Payment Solutions Ltd are now committed to providing the most powerful and secure payment transaction processing solutions to meet the highest level of customer service and performance.

Neptune Payment Solutions Ltd was licensed and regulated Money Services Business (MSB) with the UK HM Treasury Department.
Neptune Payment Solutions Ltd has developed world-class solutions to quickly adapt and customise Clients sites to meet changing market and client requirements.
Security and Trust are at the forefront of Neptune Payments Ltd philosophy and are the two design cornerstones upon which our services have been built. We pride ourselves in working closely and professionally with all our customers and partners in order to deliver and implement solutions as efficiently and seamlessly as the situation will allow.

Our ethos is to provide flexibility and performance to our clients
Neptune Payment Solution Ltd’s payment and risk management solutions are totally focused on supporting the needs of merchants operating in higher risk Customer Not Present (CNP) purchasing situations, such as, the internet, remote kiosks and telephone ordering.

Risk Management 

 

Neptune Payments Solutions Ltd have consulted a team of specialists who possess years of experience in risk and payment industries.

 

We conduct full and detailed due diligence and KYC checks on all account holders and customers, against negative databases.  Other checks are performed i.e. BIN and IP/Country mismatches.  We investigate any suspicious behaviour and suspend and close accounts.

 

Increased limits may be applied on request subject to account history, status and further KYC being provided.

 

In terms of operational risk – we have a pool of reputable customer service persons and qualified staff we could call upon on an ad-hoc basis to deal with increased queries and complaints.

 

Business risk wise we believe we are tapping into a niche market and plan to offer our customers a premium service to ensure repeat business.  We are technologically savvy and plan to develop our business in tandem with the developing market.

We are offering solutions to support pre-paid card which also covers Telephone Top Ups,  which offers merchants and customers the ultimate in payment processing services, our industry leading solutions will:

Reduce fraud
Reduce chargebacks
Offer credible, fast and effective alternatives to credit cards where required
Reduce valuable staff and management time in non-core roles
Provide guaranteed secure web transactions
Offer swift bank reconciliation

Neptune Payment Solutions Ltd are headquartered in the United Kingdom.  All central management work from our Haywards Heath Office, at 21 Perrymount Road, 1st Floor.

Treating customers fairly and equally is central to the corporate culture at Neptune Payment Solutions Ltd.
Our product and services have been identified to specifically meet the needs to each identified consumer group and is targeted accordingly and responsibly.
Our consumers are provided with clear information and are appropriately informed before, during and after the point of sale.

Any advice that our consumers receive is suitable and appropriate to the customer’s circumstances.
Our associated service is to be of a high standard and Neptune Payment Solutions Ltd aims to deliver over and above to ensure our customers are happy.  Our products will perform to the standards our customers have been led to expect.
At no point will out consumers face unreasonable post-sale barriers to change product, switch provider, submit a claim or make a complaint.
Personnel and Internal Controls


Neptune Payment Solutions Ltd is controlled and run by a management team who has extensive experience in a Financial Background for the last ten years. The management team is responsible for the complete running of the company, adhering to all policies and procedures and considering expanding the team as and when necessary.

They update and oversee all Anti-Money Laundering policies and procedures in place for the company. Roger Butland & Steve West for the Money Laundering Reporting and overseeing the compliance monitoring programme.

As the scale and nature of our business is uncomplex – The other staff also compliance function. they will have unrestricted access to the Neptune Payment Solutions Ltd relevant records. Our compliance function is concerned with Anti-Money Laundering, Management, Fraud Investigations and Risk and Controls to ensure that the laws of regulation are adhered to.
Neptune Payment Solutions Ltd takes care to ensure that our significant responsibilities are clear and appropriate as above. The business and affairs of the Neptune Payment Solutions Ltd will be accurately monitored and controlled by the management team through weekly reconciliation and frequent analysis of all meetings, events and daily business.

Looking for Solutions

email:

Contact Us

 

4th Floor Park Gate,

161-163 Preston Road,

Brighton,

BN1 6AF

United Kingdom

 

TEL: +44 (0) 1444 880 606

carltonrees@gmail.com